Keeping things running, the right way
Your website shouldn’t cause stress. At Coysh Digital, we provide friendly, reliable support to make sure your site stays in great shape—whether it’s fixing bugs, updating content, managing plugins, or just being on hand when something goes wrong.
We work with small businesses, charities, and churches who want peace of mind knowing someone they trust is looking after the digital stuff—without the jargon or delay.
What to expect from website support
We offer flexible, dependable support for websites—whether we built them or not. From quick content changes to long-term care, our support packages are designed to free up your time, keep things running smoothly, and fix problems before they become headaches.
Ongoing support you can rely on
We’re here to help - whether you need regular monthly support or just occasional assistance. From technical updates to small content tweaks, we take care of the behind-the-scenes work that keeps your website running smoothly. You get peace of mind knowing someone you trust is looking after things.
Fast fixes, less stress
When something breaks - or just isn’t working right - we’ll step in quickly to put it right. No long delays, no jargon. Whether it’s a bug, error message, or just a mystery layout issue, we’ll find the problem and sort it fast so your site can keep doing its job.
Flexible & scalable
Our support is designed to flex with your needs. Whether you’re launching a new campaign, refreshing your homepage, or just need cover for a busy month, you can scale up or down without the commitment of a full-time hire. You stay in control.
Clear communication
We keep communication simple, efficient, and human. No bloated ticket systems or drawn-out emails - just easy updates via tools like Slack, Trello, or whatever works best for you. We believe support should be stress-free and easy to reach.
Your website’s in safe hands
We handle all the essentials—backups, updates, plugin maintenance, and performance monitoring—so your site stays secure, stable, and ready to go. Whether we built your site or not, we’ll look after it like we did.
Testimonial
Andrew Ross · area-designI approached Tim with a very clear idea of what I wanted (which wasn’t a standard set up) and he was able to fully realise my proposals. Additionally he was able to do it in a way that I could have some ongoing control over the website for future updates. I would have no hesitation in recommending Tim and would certainly go back to him when I need to change my website again.
FAQs
Websites need looking after—just like anything else. Regular updates, bug fixes, content changes, and monitoring all help your site stay fast, secure, and effective. A support package means you don’t have to worry about the technical stuff—we’ll take care of it for you.
We support any website, no matter what platform it was built on. Websites built with WordPress, CraftCMS are our preference, but whether we built your site or not, we’ll review your setup and let you know how we can help.
Yes. We’re happy to support sites built elsewhere, as long as the codebase is something we can work with. We’ll do a quick audit before we begin so we know what we’re dealing with and can support you confidently.
Absolutely. Our support packages cover day-to-day help, but if you need new features, design changes, or bigger development work, we can either include it as part of a flexible package or quote separately depending on the scope.
You can get in touch however works best—most of our clients use email, but we’re also happy to set up a Slack channel or Trello board for quick communication and task tracking. We’ll agree a workflow that fits how you like to work.